Whoops. Could not load the session. Sorry


(Mthierst) #1

Is it worth mentioning that this still happens at regular intervals, on a variety of browers?


Are there any plans of actually fixing this, or is this just another one of the bugs in the web version which never get addressed?


(Bea Trisy) #2

A screenshot of the console messages would be really helpful in trying to pinpoint the issue.

For Chrome

Open Chrome and navigate to the course you want to review
Go to the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
In the chrome developer tools make sure the “Console” tab is clicked
Try review until you get the error
Take a screenshot of your whole browser window, making sure to catch the error message(s) and send it to us
We can look further into the issue as soon as we get the screenshot
*if you’re using any browser other than chrome and are unsure of how to get the console up, let me know so I can provide the steps.


(Hannahstern74) #3

the same happens in the app for some courses (e.g. "Yiddish 101”)


(Mthierst) #4

@BeaTrisy - here you go, sorry for the time this took…


(Uzziel Quezada) #5

Hello,

I’m experiencing the same issue. When I try to start a lesson on French 2 course to “Learn new Words”. is giving me the same error message.

I have tried to:

  • Log off and log back in from my memrise session.
  • Quit the course and re-enroll to it again.
  • Tried FireFox, Internet Explorer, Google Chrome.

Can you please do something on your end to get it fixed?

Thank you!