Whoops. Could not load the session on Learn new words (Beta)

Need solution for that

Whoops. Could not load the session. Sorry.

Review sessions can only be done when you’ve learned a few more words. Try it out and come back!

Hi there, sorry to hear that!

I can reproduce this but I believe this might be caused by the fact that the course has almost 3000 words in a single level.

I’ve raised this to the team, but in the meanwhile I advise dividing the course into smaller levels (50-60 items tops) as this might help. :slightly_smiling_face: You can do this by following the instructions below:

For the best performance on mobile, I would also suggest to download the Memrise app to learn your courses :slightly_smiling_face:

:point_right: Download the app now

I hope this helps for now.

Best,
A.

2 Likes

Same issue on Spoken Irish Course, both Web and IPhone App.

Beginner ♪: Spoken Irish 71-80: Buntús Cainte - Fuaime Cheachtanna 79-80 - AUDIO INCOMPLETE

image

Hi I am also having the same problem

Me too, this makes me tired.

Hi all, thanks for flagging this issue.
@Methuen, is this the error message that pops up when you click on Learn New Words? If not, please confirm which mode(s) throws this error. Does the error still occur if you go in to the last level and learn/review from there? Can you also please confirm which browser you are using and if it is up to date? Many thanks :slightly_smiling_face:

@Emmanuel-M @Antonis_Roumeliotaki Can you please confirm which course(s) you receive an error and send any screenshots of the error? Thank you!

2 Likes

I am also having the same issue on learn mode for AQA A-level Spanish (2016 onwards). This was also an issue on the app for the same course earlier today.

1 Like

Hi @cadence-sessions, it looks like the creator of this course left out a translation or entered a blank item, which can cause an error when trying to Learn New Words. This has now been corrected, can you please confirm if you’re seeing the error still?

2 Likes

Here is a screenshot and this is the course Animals ~ Mammals, Birds, Sharks & Fish - by Nugget123 - Memrise

@Emmanuel-M this is a bug we are aware of where Speed Review throws an error for image-based courses. You can read more here: Speed Review on picture course: Could not load the session. Whoops - #3 by ale_c

2 Likes

This issue has been resolved now thank you.

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Confirmed the error is thrown on ‘Learn New Words’, and also from ‘Continue Learning’ from the last level. I’ve tried doing more ‘Review’ and ‘Speed Tests’ to see if that clears it, but it doesn’t.
Browser is Chrome, and it is up-to-date. Though the same issue occurs in the iPhone App.

I experienced the same problem today. My course is LuvUSA-TOEFL- Sentences+ Special L3 + GRAMMAR.

Any suggestions on this issues?

Thanks

@ale_c, perhaps you’d like to look at this thread:

» Learning new words «

The same happens with the course Stein på stein (2014), level 4 (2.2 Bestefar forteller): https://app.memrise.com/course/783148/stein-pa-stein-2014-2/

It is broken both on the web and in the app.

Hi, I have the same problem in level 4 of my course(oxford word skill (intermediate), Oxford Word Skills Intermediate - by shmuma - Memrise).
I’m using Chrome and the error pops up after pressing the “learn new words” and “continue learning” buttons.

@beastieboy00 @alain_zhang @sheidamjn137454 it looks like the creator of the courses you mentioned also left out a translation or entered a blank item, which can cause an error when trying to Learn New Words. These have now been corrected, so the courses should work as normal.

@Methuen I’ve had another look at this course and can see that the course creator has actually left audio off of many of the items of level 15, which means the tests won’t work :frowning: Unfortunately, they don’t appear to be active on the community so I’m unable to invite them to review this.

5 Likes

Thanks.
Now, it works properly.

Thanks. It works now.