I think it would be horrible if that happened to me!
That is very true. At the same time, paying users also bring thousands and tens of thousands of dollars of revenue in.
With ‘Quizlet’ you can actually copy and course and make it that way your own - then the original cannot delete the course where you are working on. I have tried their site, and it is good too. Memrise gives their spatial repetition learning away for free - at Quizlet it’s part of the payed part. However, I am a paying member here too - learning a language is a serious business, and given the time I spend on it is worth the money.
Your experience makes me think - maybe I should switch to Quizlet, because loosing my past work (progress history, and most important: which words were difficult for and I still need to study) are quite invaluable.
I’d love a feature where students will keep access to a course that get deleted (though no new learnerswill be accepted) and where the students can add changes to the course, that will be just unique to that specific student. Think about notes, alternate translations of a word, or not to forget, correction. If the original course maker is not willing to add corrections, but the course is otherwise very good, any student has only two options:
- live the mistakes, which doesn’t serve anybody and doesn’t make life better
- create their own course (which would defeat the purpose of Memrise’ idea that users can build on each other courses)
It makes perfect sense to me, but probably require a lot of careful programming.
How do we actually communicate feature request to Memrise?
Acutally you can e-mail Memrise for support, although that is not as quick as taling on the phone. <firstname.lastname@example.org
There is also a webform at http://feedback.memrise.com/knowledgebase - at the right hand column, a little down is a link ''Did not find an answer to your question? Contact us"
Hope this helps; I asked them once for help and they responded within 72 hours.