This company is an irresponsible company. After stolen account, I contacted them many times and changed their passwords, but still stolen user accounts. Memrise did not respond.
I’ll tag @MemriseSupport for you, maybe they can help you out.
Hi there @Peter_Ng54625f4475, we’re sorry to hear that.
We checked our records and can confirm that we did reply to your messages on April 27th, April 22nd and April 15th, but we never received any reply back. Can you please double check if you have received said emails? Please also check your spam, junk and social folders.
If you haven’t, please let us know and we’ll DM you.
I am sorry that I have missing two email thank the support team I will DM yours.