Sessions won't load

With every Memrise course I use, I get a spinning circle and the course won’t load. I uninstalled the program, restarted my phone, and then reinstalled the program, and the problem persists. I load a session and I get a little circle that spins infinitely. This is been going on for the last couple of weeks. Please advise.

Is this about the Android app?

I do have a similar problem. Most of all times it’ll be sufficient to just restart the app. On very few occasions I have to restart my device. See my bug-report here:

idk i use the web version and that never happens to me Imao.

Hi @etienne53

Thanks for reaching out- we apologise for the delayed response.

We are aware of issues users are facing with loading times on Android devices. A fix is being looked into, however we don’t have an expected timeframe for this at the moment unfortunately :frowning:

If you are experiencing this on web or iOS, please do let us know so we can look into this.

Thanks so much for your patience,
Memrise team