Requesting a refund!

Hi, I was trying out the premium subscription for 1 month but I haven’t used this website in a while. So I went into my settings and cancelled the renewal and tried to request a refund in but it says “You don’t have any subscriptions eligible for refund.” but I’m still in the 30 day period so I’m not sure what is wrong.

Thank you!

1 Like

Hi @KonXXII, sorry to hear that!

Your refund has been issued and will appear in your account shortly.

Thank you for trying out Memrise and happy learning with the free plan.

Best wishes,
Memrise Team