Refund Help Needed


I didn’t know I was signed up for automatic renewals and I did not receive a reminder about it. I just got a notification that the subscription cost was taken out of my bank and I am in the negative now. All I keep getting from memrise is automated responses that are not helpful. I just want my subscription canceled and a refund so I’m not in the negative anymore. I need that money for the bus to work all next week…Any help is appreciated!

@MemriseSupport: another subscription issue.

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Hi @Kayla_Baumann8c, thanks for getting in touch.

We’ve had a look at our records and have now sent a response to your email regarding your refund.

Please let us know if you have any other queries.

Kind regards,
Memrise team

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