A few days ago I had subscribed to Memrise pro (3 month) subscription. The day later I have been trying to cancel it and get a refund but I am getting no reply despite sending a request. The features are not useuful for me and I would like a refund as soon as possible.
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Nothing upfront about how Memrise has dealt with this.
This was obviously planned for a long time during which time they have continued to accept subscribers.
They got our strong negative feedback on our plans and then the CEO posted a message saying basically they are going to ignore the feedback and do it anyway.