my subscription automatically renewed today without any prior warning. I no longer use Memrise, and I would like to request a refund. Upon finding out, I have cancelled my subscription in the app, which now says it will be active until Apr 20 2021 (today). However, I have also received an text message from bank that my account paid for subscription on Apr 19 2021 (yesterday). I can’t go to get contact form as the page comes up with a message that I can’t reach the web
So I how can I contact Memrise to get refund
Thank you in advance for your help.