Purchase problem

I bought a 1-year subscription 2 year ego , but I couldn’t use the app very much. I just got back in, I saw that my membership is over. I accidentally pressed a button called Restore purchases. It made me a premium member again. I check my credit card, there is no transaction, I look at subscriptions in apple settings, it does not appear there. I do not want to get a membership again, where was the money collected?

I’ll tag @MemriseSupport for you, they should be able to help you.

Hi @bkryd,

Thanks for reaching out.

We can see you’ve also sent us an email about this, so we’ve followed up with you there. Please check your inbox for a message from us :slight_smile:

Kind regards,
Memrise team