Offline mode had been causing you headaches for a while now. We heard your feedback on how you were unable to download courses, how the downloads would fail midway, and even how when you were finally able to download, offline mode would just not work. Unacceptable. We’re sorry we let you down.
To tackle those problems we closely monitored offline mode, for a long time, but it proved really tricky to find a good solution. That made us realise that we just needed to rebuild the mode from scratch. Knowing that it made you all so unhappy was definitely not a proud moment, and the only thing to do was to get it to work.
Today, it makes me really happy to announce that the last few updates we’ve done to the apps include a new, improved, and fully functional offline mode. After monitoring the download failure rates and we feel confident that you are going to like what you experience. We’ve also added some thresholds for specific problems that some of you were reporting. You can download multiple courses at once or even courses that perhaps have a corrupted asset. Everything should be working nicely.
In a couple of days you will receive a new update with these changes so I’d like to encourage you to update and let us know what you think. We’ll be paying close attention to this one, of course, as small hiccups could happen. We’re keen to hear your feedback!
As always, thank you for your feedback and your patience.