My subscription gone!

Hi there, I paid for one year subscription and after one day it’s disappear !!

Please fix this issue .


Hi @8jalal8,

Sorry to hear you have faced this issue. We experienced a bug last week whereby the system immediately revoked premium memberships when a user cancelled their subscription.

This bug has now been fixed and I have now manually reactivated your subscription, which will expire on 01/06/2021.

Once again, please accept our apologies and do not hesitate to get in touch if you experience any further issues.

Kind regards,
Memrise team