My previous account (kryang1@163.com) is lost


(Yangkr) #1

I owned an account with its usrname of "kryang1@163.com", and I signed up this account in 2017. The attachment image shows one confirmation email that Memrise sent to kryang1@163.com.

However, this account suddenly disappeared after 25th, Oct… I have never deleted my account nor changed my email address. I’m confused that this account just disappear without any information. I hope Memrise can notice my situation. Thank you!