- The least you can do at the moment is to postpone for a year this decision about introduction of the Decks. It was highly unethical move in regards to many users who have paid for your services.
These users must have been warned in advance about all the future developments. Some people bought lifetime subscriptions and that’s another problem. Are you going to deal with them?
You have your business plans, but we have our learning plans and you should respect that. (if you are hard and fast about Decks then give us more time to find an appropriate alternative).
- But it’s not about money. You let down a lot of loyal users who have invested their time and efforts into course creation and were expecting to learn them via apps/offline mode. For example, personally I have an English course: to add 40 words into it takes about 1,5-2 hours (there are 1600 words already) of my free time and I don’t get paid for it.
These users are really love your app/website, they are spending hours and days learning languages (yeah, this is some kind of romance we are talking about).
Do you understand it or you are some sort of cynical digital capitalists?
- Apparently, you are changing Memrise into another run-of-the-mill language portal, but there are hundreds and thousands of them. You are very good in this niche of memorizing things, it is your mission and you are still the best (just look how painful it is to find an alternative).
Why are you doing it? Why are you betraying your mission?
- Some harsh questions for your senior members:
Why are you doing everything to destroy your Android app? (almost every big update is a fudging disaster)
Why are you ignoring complains about bugs in the Android app?
Why your personal is so slow when it comes to correct errors in the official courses? (you have pretty big staff)
Why are you ignoring your users requests about actually important and viable features?
That was my cry from the heart, thanks for your time.