I think that actions speak louder than words.
Ben talked about “balancing the needs”, but then stated that it was necessary to break commas as answer separators, when the fact is that it was totally unnecessary. If they were interested in giving their courses new capabilities and not breaking user-created courses, they could easily have done so, using techniques that I and others mentioned in that thread.
The fact is that they deliberately chose to break hundreds of user courses, and then concealed that fact from us for weeks and pretended that it was a “bug” that they were working on. That wasn’t an accident, but a choice.
Remember that in the beginning, they told us that users would be able to share in revenue from courses we created, but later erased all mention of that from the site. Was that an innocent change of plans, or was it a deliberate scheme that they made to entice users to create great courses in the hopes of sharing in the profit, that they deliberately withdrew once the courses were created.
How you view these and many other discrepancies between their words and their actions is up to each individual. You can give them the benefit of the doubt and believe their explanations, or you can be suspicious, as Cos is, of what they say.