Listening skill is not working

please help me when ever I press ( Next up - listening skill ) it show me this window " Could not load the session. Sorry. " why ?

Please check as to whether what I wrote in this thread helps you.

it’s not really what I’m talking about, I’m using my laptop and working on decks.

Thank you.

OK. @MemriseSupport, @MemriseMatty - can you help?

Sorry to hear you’re having these issues.

Are you able to test a few things:

  • Please make sure AdBlock, AdBlocking technology or Ghostery have been disabled
  • Clear cache and cookies
  • Disable any active userscripts
  • Ensure your browser is updated, and restart it
  • Can you try loading the session in Google Chrome?
  • If Chrome fails, can you try loading the session in incognito mode?

If all of the above fails, please let us know of the outcome and provide screenshots / steps to reproduce the bug.

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