Is There A Problem With the Chatbot

Hi, I’m Turkish and I’m learning Japanese 1. The chatbot wants me to write cacao in Hiragana and I do but it says it’s wrong. Am I writing wrong or is this a bug?

It’s katakana but also I think it might be カカオ。Both are used, so it’s not wrong I think, it’s just a different word you’re looking for.

I know what you’re saying, i saw that as well. But as you see in the screenshot, i can’t use type those letters. The system gives me limited letters to type. Also i can’t copy paste that to that screen. I’ve talked to a friend who knows Japanese well and she said that it’s about Memrise. Not me.