How to make memrise realize its my own course

So, i have competed my own course. I am now just reviewing every day. However, every time i start a session memrise tells me i need to pay to unlock the rest of my own course… Why? how do i make it stop doing this so that i can keep studying in peace? Will i have to make a dummy level in my own course so memrise doesn’t think i have ‘completed’ it?

Hi @nunuvyurbidniz,

Sorry to hear you’re facing this issue- this shouldn’t be happening!

Can you please send us more details so that we can look into this?

• Which device(s) does this happen on? iOS, Android and/or web?
• Please confirm the name/link of the course this occurs with
• Do you have any screenshots or videos of the problem?

We look forward to your response.

Best wishes,
Memrise Team

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it’s happening on my ipad, i haven’t tried on my phone yet
the course link: 40 Day Topik - by nunuvyurbidniz - Memrise

I’ll test it on my iphone, and take a screenshot if it happens there too.

Thanks for getting back to us. If you could send us a screenshot of what pop-up appears and when, that would be great. Please also let us the following details of your device(s):

  • Which device (make/model) you are using
  • Which OS you are running
  • Which version of Memrise you are using (you can find this information at the bottom of your Settings in the app)

Thanks :slightly_smiling_face:

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This problem is indeed happening on both my iPhone and my iPad; I will test it on my computer later.

Thanks for this @nunuvyurbidniz :slightly_smiling_face:

We’ve created a bug report for this (internal code QA-789). Could you let us know what version of the iOS app you have, is it the latest one (3.2.27)?

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@MemriseSupport the version I’m using is in this picture

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