When I open the app, the homepage displays the “Oops something went wrong. You may be out of internet data” screen. (I’m not out of data, I have unlimited data but I’m on wifi atm… honestly that’s such an odd kickback message to get from an app. “Sorry I, the app, am not functioning correctly, it’s probably something you did” I’d suggest a different message.) This same screen comes up when I tried to purchase an upgrade as well using any of the in app upgrade paths (button on top right, “unlock full course” under learn tab, or through account settings.
I downloaded the app for the first time maybe a week and a half ago(?) and have always ran into this issue. I worked around it at first by entering the course through the learn tab or through the courses menu but now that the free course is exhausted, I can not continue until this is resolved. I do not have several courses downloaded, just German at first and as of a few days ago, French.
I have reinstalled and restarted twice. I do not get this error on the website and I considered purchasing a plan there and seeing if it came through on the app but I saw tell of subscriptions not appearing in app among the bug reports so I figured I’d go one bug at a time. Anyways if the app is insisting I’m not connected, I doubt it’ll register a purchase.
Device: Samsung galaxy 8
OS: android version 9.0
App version: 2021.11.24.0