We understand this is a frustrating experience, but please refrain from using profanities.
We checked our records and it seems like you created a new account, as opposed to logging in with your old one.
Can you please sign out of Memrise and then log in with the original details you used to sign up? (email / username and password).
Please note: if you originally signed up via Google, Facebook or Weibo, you will have to log in using these methods instead.
If necessary, you can reset your password by following these instructions: https://memrise.helpshift.com/a/memrise-learn-a-new-language/?p=all&s=account-settings&f=how-can-i-reset-my-password, or by visiting https://www.memrise.com/password/reset/ on web.
If you keep experiencing issues with this, please check your inbox and reply to our email (sent today). We’ll sort this out asap.
I hope this helps.