I think you’re right. I get the feeling that they saw that Duolingo had “bots,” so they wanted to be able to advertise that they have them too, and in Memriseland, they seem to think that making a claim is sufficient, even if the claim is ridiculous, or even contrary to all observable evidence.
I wrote to them directly via the form on their website (twice) demanding a response and I got one on the thread I posted (see link above). They said they are hoping to improve it over the coming months. I am glad they eventually responded but am very disappointed it took such a lot of effort to get a half-minute reply from someone.
Response is as follows (although really they should be posting this on here not me!!)
MemriseMattyThe Rickest Rick @ Memrise
Hi @curlew123 Thanks for reaching out with your feedback. We have passed this over to the User Experience team and Product Managers. We hope to take this advice on-board and improve chatbots over the coming months.
I have paid for Pro thinking that it would provide me with fresh new Chatbot and Grammarbot exercises but they still seam to be “on loop” repeating the same basic exercises again and again and again… it is getting really boring and I feel what a waste of money as I was hoping opening up to more Grammar and Chat exercises more regularly would assist my progress! No one has gotten back to me via the direct form HELP page either. If things don’t improve soon I will be getting my money back within the next weeks whilst I can. NOTE I am doing both German and French and they have similar issues repeating Grammerbot and Chatbot - nothing ever different of new to learn here.
Also I get a “WHOOPS: Could not load the session, Sorry” when I try to go to grammar via the “More” box to attempt to get a fresh Grammar lesson that’s not the same. I got this before I upgraded to Pro thinking it would solve the error but it has made no difference Suggestions for Memrise: 1) get rid of Chat and Grammar bots until they work correctly and are of use. 2) like Duolingo have a link at the bottom of the page to either REPORT or DISCUSS. I have a recent error with my repeating Grammarbot (French 2) “Are you Hungry?” use words for the sentence: the words are “est-ce que”, “Stephane”, “tu, t’appelles” !!!?? Clearly, this is an error and you cannot get past it to complete the session. I have a screenshot but where on earth do you send it or report it as no one at Memrise seems to respond?
Yep, I paid for pro last weekend and have already learned “how to ask a question” with the grammarbot 3 times. Feeling ripped off…German grammar does go a bit deeper than reversing the noun/verb order to switch from statements to questions…
So we have confirmation that there are only 3 grammarbot session (in German), but here’s there promo page telling people why they should upgrade to PRO
Just a little misleading!
Thanks for this. It’s several months later and still in German 2 Grammarbot remains an irritant for the above described reasons as before. I hope Memrise addresses it soon as it’s very off putting.