Error 500 message

I’m going doing ASL2 and everytime I get on the unit I am trying to learn it keeps loading an “error with code 500 occurred” What is this about? I need to finish this course.

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Hi there,

We’d love to investitage further but this request is missing all of the necessary information for us to do so.

Please confirm:

  • Details of the device and browser this occurs on
  • Description of steps to reproduce the issue, e.g. does it happen on Learn New Words, or other modes? Does this happen with specific levels or items?
  • Do you have any screenshots of the problem ? Please upload them here.
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