When 30 students in a school computer room try to log in simultaneously, some students get the message: “Erm, you’ve tried that one too many times. Please come back later to try again.”.
This a new issue, possibly in the last 3-4 weeks.
I’m guessing the website is protecting itself against DDoS attacks, but this is affecting usability in my context. Any chance this can be fine-tuned to account for schools use, where students all using the same IP address?
It could be where students are using the wrong log-in details? Hard to tell.
Anyone got any ideas?