Common words not recognised, no translation or audio

I’m new here so forgive me if this is obvious.
I added ‘Gracias’ and ‘Perdon’ to my deck, unlike other added words no translation, no audio…is it a bug, am I doing it wrong?
Any advice?

I suppose you’re talking about the automatic suggestions when adding words? I’m not sure how this works exactly, but I presume that a suggestion requires that somebody else has already entered the word into a different course with the same source and target language. Again, I’m not sure!

However, the easy fix is to simply add the translation yourself, if there is no suggestion.