Can't sign in/Help with refund

I am trying to get in contact with anyone on staff to refund an auto renewal that I had cancelled before, but the support website won’t let me log in even after I have changed my password. Is there any other way to contact staff about the refund?

I’ll tag @MemriseSupport for you, hopefully they’ll be able to assist you.

Hi @gabriellealealyn, if you haven’t done so already please contact us via :slightly_smiling_face: