Bug reports guidelines - Please read this before posting a new bug report (Android)

If you have found an issue using the Memrise Android app and would like to report it, please read our guidelines first. :point_down:

Many times, unexpected behaviour is mistaken for a broken or nonfunctional feature. Before submitting a bug report, please do use the Search feature to see if threads about the issue you are experiencing already exist.

We are enforcing a strict bug reporting policy, which means that if your report doesn’t meet the criteria, it will be ignored or removed.

Please note:

  • Only technical issues are to be reported. Any Content issues should be reported in their corresponding forums.

Your report must include

  • Your Memrise Username
  • Your device model, OS version and Memrise app version used when experiencing the issue (if you experience the issue on more than one platform, provide details of all of them).
  • Date of first occurrence
  • Frequency of occurrence
  • Description of steps to reproduce the issue

If possible, please also include

  • Screenshots and/or videos of the problem


  • Individual reports will only receive a reply if our Technical team requires more information.
  • If you do not receive a reply, we are most likely already aware and working on the issue you reported.
  • In the event of a critical issue, a status report will be announced to the community via this forum category.
1 Like


Just quietly, this About post looks like it needs to be updated - :wink:


(Replace this post with a brief reply to the current topic)


@OliviaZavala @moderators - Please read the first post on this “pinned” post. This really seems incorrect.

Until you edit this description or create topics, this category won’t appear on the categories page.

It showed up for me the first time I entered the Bug Control -> Android Bugs forum.

A @moderators should take over all of @OliviaZavala opening posts.