If you have found an issue using the Memrise Android app and would like to report it, please read our guidelines first.
Many times, unexpected behaviour is mistaken for a broken or nonfunctional feature. Before submitting a bug report, please do use the Search feature to see if threads about the issue you are experiencing already exist.
We are enforcing a strict bug reporting policy, which means that if your report doesn’t meet the criteria, it will be ignored or removed.
- Only technical issues are to be reported. Any Content issues should be reported in their corresponding forums.
Your report must include
- Your Memrise Username
- Your device model, OS version and Memrise app version used when experiencing the issue (if you experience the issue on more than one platform, provide details of all of them).
- Date of first occurrence
- Frequency of occurrence
- Description of steps to reproduce the issue
If possible, please also include
- Screenshots and/or videos of the problem
- Individual reports will only receive a reply if our Technical team requires more information.
- If you do not receive a reply, we are most likely already aware and working on the issue you reported.
- In the event of a critical issue, a status report will be announced to the community via this forum category.