About the How To's category

We all get stuck sometimes! If you have a question or need any help with the Memrise website or apps, you’ve come to the right place. Savvy Memrise users will be able to help you out here! Keep learning joyful, everyone!

A few tips to make it easier:

Use the search feature to see if there’s already a conversation going on about it, help might already be there!
If you start a new topic, first, state if you are looking for help with our website, our Android or iOS app
Describe your issue or question in as much detail as possible, and include images if you can
Add any relevant links or screenshots

Before creating new topics, please :point_down:

Have a look around. If you have a question or are looking to report a problem, it’s quite possible someone has already posted about it. This will be more helpful to you, save you time and will keep the forum tidier. Here’s what to do:

:mag: Use the Search feature before creating a new topic.
:white_check_mark: Choose the correct category for your topic, so it won’t get lost and stay unanswered.
:speech_balloon: Give your topic a good title, and write in as much detail as possible. Some categories have their own rules, so it’s worth checking them out to make sure you’re writing a brilliant-as-can-be topic.

:no_entry: Please avoid the following:

:frowning2: Please don’t post affiliate, or any kind of spammy-looking links. It’s not joyful, classy or helpful, and will most likely get you banned.
:imp: Becoming a troll is strictly forbidden. It’s anti-Memrisey and totally uncool. Remember, our mantra is joy. People that post nonsense, false statements, attack other members of the community or staff will be warned and banned.

Help our community stay ever green

Not everyone feels like creating new topics, or replying to the existing ones, but that doesn’t make anyone less part of the community. We hope you always find something insightful and entertaining to read, and you can always ‘like’ it or ‘flag’ it - this will help our forum stay alive and well.

Enough of this bit, now go explore! :grinning: :rocket:


Dear Memrise, I have been away for some time and have come back but I feel lost! I seem to be stuck and cannot navigate round the site.I Do you still have pictures which we can put a slogan to to help .remember words and phrases.It seems so unfamiliar and I have no idea how to access my lessons. I’,ve done a few. but I seem to come across them accidentally. Help!..